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Black not recognised
All colours recognised apart from black in this multipack. Good advice and correspondence from Callum who sent out individual cartridge which worked fine.
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Ray | 18/09/2026 14:21
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A manager responded to this review
We’re pleased Callum could quickly resolve the issue with the black cartridge and that the replacement worked perfectly. We appreciate your patience and your positive comments about our advice and communication. Although we’re sorry the multipack caused an initial problem, we’re glad all colours are now recognised and working correctly.