On the day of expected delivery with Royal Mail 20 tracked the package was not delivered. After my enquiry the company promptly sent the order again via DPD which arrived on time. I am very happy that this company was so quick to respond. I still don't know where Royal Mail sent the first delivery!
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|12/05/2026 12:14
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A manager responded to this review
Thank you for your feedback on the Compatible Brother HL-L2375DW High Capacity Black Toner Cartridge. We apologize for the inconvenience caused by the delayed delivery with Royal Mail. Our team is committed to providing excellent customer service, and we are glad that we were able to promptly resend the order via DPD.
Just what I needed
The delivery (timing) of the product was very good. My first attempt at fitting the new cartridge was difficult. I e-mailed about this for advice. My second attempt was completely successful. The prompt response was impressive.
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Michael|26/10/2025 18:26
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A manager responded to this review
Thank you for your feedback! We're glad to hear that the delivery timing met your expectations. We apologize for any difficulty you experienced during installation, but it's great to hear that our prompt response to your email was helpful in ensuring a successful second attempt. Enjoy your printing with the new toner cartridge!
TN2420
Second one we have had, works as expected. Fast delivery. Many thanks.
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|07/03/2024 12:35
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A manager responded to this review
Thank you for your kind words! We are delighted to hear that you are satisfied with your second Brother HL-L2375DW High Capacity Black Toner Cartridge purchase. Our aim is to provide fast delivery and products that meet your expectations. We appreciate your loyalty and look forward to serving you again in the future.