At INKredible offering the very best customer support is a top priority. We offer 24/7 online support via support tickets, email, social media, and live chat weekdays between 9:30AM and 5:30PM (and more often than not outside of these times too!)
So why have we chosen to limit our support to online only channels?
Using online resources such as email, and chat allows us to keep our overall pricing down while maintaining the reliable and innovative level of service we are known for.
For those customers who do need to contact us queries can often be technical in nature and require specific trouble shooting in order for us to diagnose and resolve any issues.
Doing this over the telephone is difficult and time consuming for both you and us.
All emails are answered in a timely manner, normally under 2 hours during office hours. If you want immediate assistance or would just prefer a real-time conversation you can talk to us via Live Chat.
You can also consult our FAQ and Blog, both of which include instructions, videos and guides to solve most of the common questions we get asked.