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This is completely normal for compatible cartridges. They can often have a slightly different code to differentiate them from the original cartridges. Also, boxes usually signify the range of cartridges in the main title, in this case they will be labelled 'PGI-550/CLI-551' or similar.
Where we have printers listed on our boxes it may only be a selection of the range rather than a conclusive list, especially if the range of printers is particularly large.The easiest way to check compatibility with your printer if you're not sure is to compare the cartridge code found on the box with the cartridge code of those already in your printer. The MX925 printer uses PGI-550/CLI-551 series ink cartridges.
This is a common issue and usually occurs when the plastic tear off strip has not been fully removed before installation. Until the tear off strip is removed, an airlock within the cartridge will prevent ink from flowing correctly.Please check the plastic strip is fully removed before installation and that no sticky residue is blocking the air hole. If this does not solve the problem, please contact us for further help.
In the event of an error after cartridge installation, the first thing to check is which cartridge or cartridges are showing the error. Your MX-925 printer display should show a graphical representation of any cartridges that are not recognised.If two or more cartridges are not recognised please check they are all installed into the correct cartridge position in the print head. If only one cartridge is showing an error it is worth removing to check the chip is clean and fully attached in the correct position, before reinstalling to make sure the cartridge is seated correctly.
Most cartridges have an outer plastic wrapper that needs to be removed first and foremost. Secondly, you should see a plastic tab stuck to the cartridge. This is usually Black and Yellow and has the word 'Pull' or similar marked on it. This tear off strip needs to be removed next. After that has been removed it is then safe to remove the plastic nozzle cover, but it is imperative the instructions are performed in the correct order to avoid spills or leakage.We also recommend carefully removing the nozzle cover with it facing upwards towards you in order to further prevent the risk of spillage.Once the cartridge is fully open it is then ready for installation.
Canon Pixma MX925 Printer Ink
The Canon Pixma MX925 is a 5 cartridge printer using PGI-550BK, CLI-551BK, CLI-551C, CLI-551M and CLI-551Y individual cartridges. We supply both genuine and compatible ink cartridges at a price that can't be ignored!All products listed above are fully chipped, tested and ready to use in your MX925 Printer!Why Buy From Us?We pride ourselves on a fast, friendly and professional support service should you require any assistance with your purchase. From installation to error messages, we're here to help!Add in Free Delivery on all orders and you will save money, time and hassle when you buy your printer supplies from Inkredible!
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